FAQ

Below you will find the answers to some of the most commonly asked questions. If however you find your question unanswered, please do not hesitate to get in touch via our contact page and we will endeavour to answer your question in the shortest time possible.

What is your minimum quantity?

No Minimum on apparel, promotional products have minimum so please ask.

How do I place an order?

Please email sales@rocksolidgear.com.au or phone 0429 030 131.

What are the lead times?

We try our best to fullfill orders as quickly as possible, if you have a deadline please ask.

  • Printing and Embroidery (1) week
  • Sublimation (3) to (4) weeks
When do you require payment?

Payment of at least 50% (deposit) of the total of your order is required before we can start processing your order. Therefore the quicker you can make the deposit the quicker your order will be ready for dispatch.
The remaining 50% of the total of your order is due before dispatch.

What methods of payment do you have?

We accept credit card, cash, direct deposit or cheque.

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